Frequently Asked Questions

Our formulas are made with gentle, natural ingredients and are generally suitable for most skin types. However, as everyone’s skin is unique, we always recommend doing a patch test before full use.

While many of our ingredients are safe, some essential oils should be avoided during pregnancy. Please check with your healthcare provider before use.

Yes. Earth&Gold is proudly vegan and cruelty-free. We never test on animals, and none of our ingredients are animal-derived.

Some of our blends contain essential oils in skin-safe concentrations. You can find the full ingredients list on each product page and label.

Most products last between 6 to 12 months. To extend shelf life, store in a cool, dry place away from direct sunlight and always use clean hands when applying.

We usually dispatch orders within 1–3 working days. UK delivery typically takes 2–5 working days after dispatch.

We usually dispatch orders within 3-5 working days. UK delivery typically takes 2–5 working days after dispatch.

Not at the moment, but we hope to expand in the near future.

If you need to make changes, please email us as soon as possible with your order number. We can only modify or cancel an order if it hasn’t been dispatched yet.

Due to hygiene reasons, we can’t accept returns on used or opened products. However, if your item arrives damaged or incorrect, please contact us within 7 days.