Privacy Policy

Earth&Gold values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website or purchase from us.

When you place an order or contact us, we may collect:

• Your name
• Email address
• Billing and shipping address
• Payment details (processed securely through third-party providers)
• Any messages or enquiries you send us
   

We do not store your full card details.

We use your personal data to:

• Process and deliver your orders
• Communicate order updates or customer service info
• Respond to your messages
• Improve our website and services
   

We will never sell your data or share it with third parties for marketing purposes.

We use trusted third-party platforms (e.g., Shopify, PayPal, Royal Mail, Evri etc.) to help operate our business. These services may process your data to complete your order securely and efficiently.

Each third party has its own privacy policy that you should review.

Our website uses cookies to improve your browsing experience. These are small text files stored on your device that help the site function and analyse traffic. You can disable cookies in your browser settings.

You have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Withdraw consent for us to use your data
• File a complaint with the ICO (Information Commissioner's Office) if you believe we’ve misused your data
   

To make a data request, email us at info@earthandgold.co.uk

We use security tools and protocols (such as SSL encryption and secure payment gateways) to protect your information. Access is limited to trusted individuals only.

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

If you have any questions about your privacy or personal data, please email:
info@earthandgold.co.uk