Terms and Conditions

Welcome to Earth&Gold! These Terms and Conditions (“Terms”) govern your use of our website (www.earthandgold.co.uk) and your purchase of our products. By accessing or using the Website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy.

Earth&Gold is a UK-based skincare brand offering natural, handcrafted products designed to nourish your skin using high-quality, nature-derived ingredients.

Contact Information:

Email: info@earthandgold.co.uk

Instagram: @earthandgoldofficial

You agree to use this website only for lawful purposes. You must not misuse the website by knowingly introducing viruses, or attempting to gain unauthorised access to the site or its servers.

We take care to ensure all product descriptions, images, and pricing are accurate. However, colours and textures may appear slightly different due to screen settings.

Our skincare products are handcrafted using natural ingredients. As everyone’s skin is different, we recommend conducting a patch test before full use. Earth&Gold is not liable for any adverse reactions; please review the ingredients list carefully and consult a healthcare provider if needed.

All prices are listed in GBP (£) and include VAT where applicable. Payment is due at the time of order via our secure checkout using accepted payment methods (e.g., Visa, Mastercard, PayPal, etc.). We reserve the right to cancel or modify orders if we suspect misuse, unauthorised activity, or stock issues.

We aim to process orders within 3-5 business days. Shipping times and costs will be shown at checkout. Once shipped, you will receive a confirmation email with tracking details (if applicable). Earth&Gold is not responsible for delays caused by couriers or customs (for international orders).

Due to the nature of our products, we can only accept returns if the item arrives damaged or defective. To request a return, contact us within 7 days of delivery with photographic evidence.

Refunds are issued to the original payment method once the return is approved. We do not accept returns on used products for hygiene reasons.

We strive to ensure the accuracy of all content on our website, but we do not guarantee it is always complete or current. We may make corrections without prior notice. We reserve the right to modify or discontinue products or pricing at any time.

All content on this site, including the brand name Earth&Gold, product names, logos, text, and images, are the intellectual property of Earth&Gold. They may not be used or reproduced without our permission.

We are committed to protecting your privacy. Any personal information you provide to us is handled in accordance with our Privacy Policy. Please see the privacy policy for more details.

To the fullest extent permitted by law, Earth&Gold is not liable for any indirect or consequential loss arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.

By using our website and purchasing from us, you agree to provide accurate and current information and to comply with all applicable laws. You must not interfere with the functioning of our website or misuse our services.

We may update these Terms at any time, and it is your responsibility to check this page regularly. Continued use of our site and services after changes have been made constitutes your acceptance of the revised Terms.

Any disputes arising out of or related to these Terms, your use of the website, or your purchase of our products will be subject to the laws of England and Wales. We encourage customers to contact us first to resolve concerns informally.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

Thank you for supporting Earth&Gold. We're honoured to be part of your skincare journey.